If you have reached this page, you are probably considering making a purchase from one of our online stores, or you have received a shipping notice from us, because you have already made a purchase from us.  Either way, thank you!  Every customer, no matter how large or how small, is important to our company, our employees, and our continued success.  We sincerely hope the information below will be useful to you and answer any questions you may have.

SME Customer Service, Inc.

POB 850724

Yukon OK 73085

405-354-4100

405-354-4105, Fax

www.smecs.info

ebay@smecs.info

scottokie@scottokie.com

To contact us:

Yukon, Oklahoma

405-354-4100, 405-354-4105, Fax

www.smecs.info

USPS Tracking Numbers

We ship exclusively with the United States Postal Service.  Most of our shipments are First Class Mail, Priority Mail, and Parcel Select in the United States 5-Digit Zip Code System.  Outside the US, we ship First Class Mail International, Priority Mail International, or Express Mail International.  Inside the US, ALL PACKAGES including Tracking, and we email you your tracking number as your label prints.  Priority Mail International and Express Mail International also include tracking which is automatically emailed to you.  First Class International includes NO or LIMITED Tracking to most countries.  For this reason, we insure your package.  If your package does not arrive after 45 calendar days, we will file a claim on your behalf. 

 

We ship thousands of packages with the US Postal Service each year, and will continue to do so because of the fair pricing and the prompt and reliable service!

  

Our Choice of Packing Materials

 

Our company is concerned about our planet and the use of non-recyclable packing materials.  You can rest assured that SME has never bought and will never buy any packing materials that are not made of recyclable materials. Even our bubble wrap is recycled!  Yes, it costs a little more, but it’s important to us!  If you happen to receive an SME shipment that is packed with Styrofoam or other non-recyclable materials, you can rest assured these materials were sent to us by a vendor and are being used for (at least) the second time around.  Likewise, we encourage you to reuse any packing materials sent to you the next time you are sending a package, including our recycled bubble wrap!  If we all work together, we can stop filling our landfills with unnecessary materials that will never decompose in our lifetimes, our children’s lifetimes, and perhaps not even in our grandchildren’s lifetimes!

 

Take me to SCOTTOKIE.COM! 

Please visit SME’s eBay store again soon! 

Take me back to eBay!            Take me to Half.Com!

 

© 2004 to Present, SME Customer Service, Inc., All Rights Reserved

Thank you again for your business!

 

UPS ® , USPS ® , FedEx ® , Priority Mail ® , Express Mail ® , Priority Mail International ® , Express Mail International ® , First Class Mail ® , Media Mail ® ,  First Class International ® and their logos are the property of their respective owners.